Stakeholders call for performance review, monitoring in civil service

Michael Larbie

Michael Larbie

Participants at the Rand Merchant Bank Nigeria’s yearly economic breakfast meeting have stressed the need for government to establish performance scorecard, review and monitoring mechanisms that would enhance accountability and prompt service delivery in the various ministries of the economy.

The stakeholders also urged government to articulate a roadmap that would help address infrastructure challenges across all sectors within a given time line.

Specifically, the Chief Executive Officer and Regional Head, West Africa, RMB, Michael Larbie explained that when feedback and monitoring mechanisms are implemented in the nation’ s civil service, it would help to check mate bureaucracy bottlenecks impeding prompt service delivery in the nation’s civil service.

“We need structural changes in our institutions and ministries. It is important that performance scorecard is established for various ministries. It is also important that feedback or monitoring mechanism is implemented.

“For instance, the works department is responsible for registering companies, and there should be a target or quota like how many companies they suppose to register within a period of time.

“If somebody submits documentation for registration, how long should you turn it around? We need to give ourselves standard. We need to set targets and ensure we meet up to the target.

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